From 289 reviews

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kerry crump

6 years ago

Fast friendly and very knowledgeable informative service. Top marks for everyone at this location. Excellent work. Would definitely recommend if you want the RIGHT service for your vehicle....

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Response from the owner

6 years ago

Good Morning Kerry, Thanks very much for the kind words, and the opportunity to service your Sonic! We look forward to your next visit with us. Take Care, Brandon Gray

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Mathew Vecia

6 years ago

Great service. Highly recommend this place. Very knowledgeable staff and competitive pricing.

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Response from the owner

6 years ago

Hi Mat, Thanks for taking the time to leave a great review, we appreciate the opportunity to service any of your vehicles! Take Care, Brandon Gray

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Peter McMurrough

6 years ago

No need for an online survey I will always bring my car to you, honest solid work with great staff

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Response from the owner

6 years ago

Peter, Thanks for being a 5 Star Client! We appreciate all your business and referrals over the years. Its great to have such a trust worthy relationship with our clients! Take care and see you on your next service, Brandon Gray

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Eugene

6 years ago

Fast and Friendly service,the advisors are honest and thorough and that is why I keep coming to this location,never disappointed,and I've recommended this AG & Ross to others.Don't mind driving the 20 minutes to get here all because of the great front end staff that are knowledgeable along with reasonable prices to boot.

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Response from the owner

6 years ago

Hi Eugene, Thanks very much for the kind words. We strive for a very high level of service for all our clients regardless of what service they are here for! Take Care, Brandon Gray

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Aldert van Nieuwkoop

6 years ago

I have been going to this location for all my tires and service for the past 10 + years. Brandon Eric and their team are awesome. I never feel taken advantage of, service is outstanding, pricing is the best and they will never be undersold. I can highly recommend them.

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Response from the owner

6 years ago

Hey Aldert, Thanks very much for the kind words. WE appreciate all the business and referrals you have brought our way over the years! It doesn't go unnoticed! Brandon Gray

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Philip J. Wood

6 years ago

You guys have always done a fabulous job with any of my vehicles, never recommended anything that was not necessary and a place when I can leave my car with people I can trust. Thanks... Philip J. Wood

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Response from the owner

6 years ago

Good Morning Phillip, Thanks for the kind words. We love to hear that there is a trusting relationship with our clients! Take Care, Brandon Gray

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Brad Hale

6 years ago

Great people - from management that are fully engaged and are out front, to counter team, such as Joel. Wonderful neighborhood mechanic for everything. Worth a visit to resolve your vehicle issues the first time

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Response from the owner

6 years ago

Hey brad, Thanks for the great review, we appreciate your business and ind words over the years! Happy New Year, Brandon Gray

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stephanie fraser

6 years ago

Active Green and Ross was nothing short of amazing. I called around for prices at many different shops in Burlington and they were by far the best price. The service was top notch from my initial call to rolling off the lot with my new tires. I called on the Thursday and they had my tires on and complete before 1pm on the Friday even though they needed to order the tires in. I dealt with a gentleman by the name of Kyle who was extremely helpful. Highly recommend both Active Green and Ross facilities in Burlington (Guelph line and Fairview) as I have dealt with both shops in the past. They even price match which is always an added bonus.

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Response from the owner

6 years ago

Hey Stephanie, Thanks very much for the Kind words. We strive for a high level of client service no matter what the service we are doing. I will pass this along to Kyle. Happy New Year! Brandon Gray

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John Collie

6 years ago

Awesome experience. Great price and service in helping me with a new set of tires. Highly recommend and will definitely frequent them again in the future.

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Response from the owner

6 years ago

Hey John, Hope your enjoying the new tires on the Camaro. Thanks for the great review. We are a full service maintenance and repair facility, so let us know if there is anything else we can assist in. Have a great Holiday, Brandon

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Deborah McMillan

6 years ago

Due to road construction, a bolt found it's way onto the road and I ran over it. It was NOT a slow leak! I needed it fixed right away. My friend told me to go to Active Green and Ross. They were jam packed with appointments, understandably since it is winter tire season. They committed that they could do it but understandably could not give a time. I was grateful they took me at all it was so busy. While they had the tire off they notice of a lot of play in the wheel. After a good look they realized it was a loose nut and missing cotterpin. They let me know what had happened and they just fixed it for me. They Didn't try to take advantage of the situation. They were professional and took care of me. So amazing to actually have honest auto mechanics! Very happy with everyone at this location. I FINALLY found my goto mechanics in Burlington. Thank you very much to the staff and crew at this location.

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Response from the owner

6 years ago

Hey Deborah, Thanks for the glowing review. We were more then happy to help. We run into situations before when at first a vehicle appears to need repair, but upon closer inspection a simple tightening or adjustment is the only thing needed. We'd rather be up front and honest with you, so we can make a customer for life, then take the short term $$$. Have a great Holiday, Brandon Gray

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