Mark Nibbelin

3 years ago

USPS tracking indicates the package has not been received by USPS Tracking number created Dec 1 , No further updates

Cindy Hadley

3 years ago

At this point I'm not the person to ask this question. I've had nothing but trouble getting answer and at the point i will most likely cancel my order with them.

Rebecca Taylor

3 years ago

the glucometer is not accurate, it starts beeping for no reason

Mary Glass-Royce

4 years ago

I got my kit. I just love the Diathrive machine and that it takes a so little blood to get a good reading. I love that it is ok to test twice even three times aday as needed. I really recommend Diatrive.

Jason Walpole

4 years ago

please cancel

Response from the owner

4 years ago

Hi Jason, thanks for letting us know you want to cancel. We have canceled your account and you won't receive any more shipments unless you contact us to continue. Your feedback is important and we've love to know why you'd like to cancel so we can improve our service.

Jamie Merritt

4 years ago

Supplies arrived quickly, but sadly the meter was terribly inaccurate. I hope they can soon update their meter to a more accurate model because service is desperately needed.

Response from the owner

4 years ago

Hi Jamie, we appreciate your feedback. We've love to learn more about what you experienced and if we can help. We warranty and stand by our products so if there are ever any issues or concerns we are happy to help and replace products when needed. We are available by phone at 866-878-7477 Monday - Friday, 8:00 AM - 5:00 PM Mountain Time. Feel free to give us a call and we can help resolve this.

Bonnie Hanam

4 years ago

Review text not available.

Response from the owner

4 years ago

Thank you for your rating. We'd love to know how we can improve if you could send us a note to [email protected] and explain your experience we'd be happy to help make your experience better.

Bonnie Givens

4 years ago

This was a super great deal! I got the testing device, 100 lancets, 100 test strips, a lancing device, control solution and a great carrying case, all for just the cost of shipping, which was $2.99. I chose my subscription cost and awaited my package. I have 3 other glucose meters, including the Keto Mojo. I've read and heard that devices can vary 10-15% from each other, but this device was 20 to 25 numbers off every time. Every Time! I can't trust that. 20 to 25 numbers could be the difference in diabetes and not. The value is not worth the health risk. I've cancelled my subscription and the device just sits there, not usable. BTW, I have done the control test which I think is a joke. The variance of the possible results are far too wide.

Response from the owner

4 years ago

Thank you for your feedback. We've love to help work through the variances you're seeing and even replace anything that doesn't seem to be working correctly. We have a great customer service team that is always here to help whenever you suspect there are issues with the supplies. Please reach out to us and explain your situation and what you've tested and we'd be happy to do what we can to help and make this right. You can reach us at [email protected] or by calling 866-878-7477 Monday - Friday, 8:00 AM - 5:00 PM Mountain Time.

Barb Lapchynski

4 years ago

Review text not available.

Response from the owner

4 years ago

Thank you for taking the time to leave us a rating. We'd love to know how we can improve our service and understand more about your experience. Please email [email protected] or call 866-878-7477 and we'd be happy to discuss with you to see how we can make your experience better.

Angel Richards

4 years ago

The needle holder is too small and they fall off from hand when trying to take the blood. I don't think I will be buying again unless they are bigger and longer needle holder.thanks

From 707 reviews