From 56 reviews

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Krasimir Takev

6 years ago

Great service, Joe and Marco are always very helpful and friendly. Thank you guys!

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Response from the owner

6 years ago

You are most welcome. Thank you for trusting us with your vehicle.

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David Lai

6 years ago

I initially bought a set of Aeolus China tires from Active Green & Ross sometime in May 2017 for a fair price. Unfortunately after about 4 months of use, one of the rear tires had a puncture on the inner sidewall. Supposedly it was caused from a carwash rail, but the tires were still quite new so they shouldn't have punctured so easily. Anyhow when I went back to Active Green + Ross, they were very helpful with helping me get them replaced without having to buy new tires. They promptly contacted the tire manufacturer, and the next day I was back and running with a new set of tires (not Aeolus). Even though the tires are not their responsibility (sometimes tires can be defective which the manufacturer should handle), I was very appreciative that they tried their best to ensure that I was able to get back on the road without purchasing new tires. Thanks for the great service, I'll definitely come back next time!

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Response from the owner

6 years ago

Thanks David for your feedback and looking forward to future dealings together.

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Paul Mangion

6 years ago

Good group of guys.

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Response from the owner

6 years ago

Thank you for the review Paul!

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Kendal H.

7 years ago

For nearly 10 years now I have found the front-line staff to be courteous and professional. I feel my vehicle has always been serviced appropriately in a timely fashion. Staff here have discussed my vehicle maintenance and warning signs of specific "wear and tear" prior to issues arising thus alleviating greater concerns for potential future repairs. I appreciate the convenience of leaving my vehicle at this location and being given a lift to and from my office for the day. I recommend this location based on my personal experiences over the years.

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Response from the owner

7 years ago

Thank you for trusting us to work on your vehicle.

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Ryan Goff

7 years ago

Great customer service. Went in without an appointment and the staff are friendly and knowledgeable. They also helped explain what was wrong in simple terms and even invited me in the garage to see the problem in person.

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Response from the owner

7 years ago

Thanks for the review Ryan!

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Frank Gasper

7 years ago

Best service!

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Paul N

7 years ago

As a new client never doing business with them before, I was well taken care of - quickly with no appointment. The staff was friendly and helped me out of a jam that another service provider let me down on. My experience was good and I will return...

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giancarlo campoli

7 years ago

I really like that you can book appointments and they even shuttled me and coworkers back to our office. The staff is quite knowledgeable and friendly.

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Response from the owner

7 years ago

We appreciate the review Giancarlo! Hope to see you around!

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Bimal Patel

4 years ago

I've been going to this Active Green & Ross location for over 10 years. Joe and team have always been straight-forward, friendly and accurate with their diagnosis and advice. They let us know when they know and they let us know when they …

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Nancy Sauro

4 years ago

Thanks Rob for a job that exceeded my expectations even though you were a bit behind in schedule. Only went for an oil change, but they were able to do brake pads, serpentine belts, and tire rotation on same day...Grateful! Oh, and generous with their labour! Hats off to you guys!

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