May Maltby
6 years ago
The staff take time to explain what your car needs and why and also what can wait
Response from the owner
6 years ago
Thank you May. We will see you in the new year.
Jen Campbell
6 years ago
Excellent service
Response from the owner
6 years ago
Thank you for your feed back.
Krasimir Takev
6 years ago
Great service, Joe and Marco are always very helpful and friendly. Thank you guys!
Response from the owner
6 years ago
You are most welcome. Thank you for trusting us with your vehicle.
David Lai
6 years ago
I initially bought a set of Aeolus China tires from Active Green & Ross sometime in May 2017 for a fair price. Unfortunately after about 4 months of use, one of the rear tires had a puncture on the inner sidewall. Supposedly it was caused from a carwash rail, but the tires were still quite new so they shouldn't have punctured so easily. Anyhow when I went back to Active Green + Ross, they were very helpful with helping me get them replaced without having to buy new tires. They promptly contacted the tire manufacturer, and the next day I was back and running with a new set of tires (not Aeolus). Even though the tires are not their responsibility (sometimes tires can be defective which the manufacturer should handle), I was very appreciative that they tried their best to ensure that I was able to get back on the road without purchasing new tires. Thanks for the great service, I'll definitely come back next time!
Response from the owner
6 years ago
Thanks David for your feedback and looking forward to future dealings together.
Frank Gasper
6 years ago
Best service!
Paul Mangion
6 years ago
Good group of guys.
Ryan Goff
6 years ago
Great customer service. Went in without an appointment and the staff are friendly and knowledgeable. They also helped explain what was wrong in simple terms and even invited me in the garage to see the problem in person.
Paul N
6 years ago
As a new client never doing business with them before, I was well taken care of - quickly with no appointment. The staff was friendly and helped me out of a jam that another service provider let me down on. My experience was good and I will return...
Kendal H.
6 years ago
For nearly 10 years now I have found the front-line staff to be courteous and professional. I feel my vehicle has always been serviced appropriately in a timely fashion. Staff here have discussed my vehicle maintenance and warning signs …
Paul Mangion
6 years ago
Good group of guys.
Response from the owner
6 years ago
Thank you for the review Paul!