Glinnis Mitchell
6 years ago
My colleague at work referred me to those location at Fennel and Mohawk about 2 years ago. I left my mechanic that I have been going to for year's as they started to rip me off. They were making false diagnosis, by suggesting to change a part that was in perfect condition. I have no regrets with the Fennel and Mohawk location. The staff is knowledgeable and their rates are reasonable priced. A fair and good mechanic is hard to find especially if you are female. They are the best in Hamilton. I recommend them to everyone I know.
Response from the owner
5 years ago
Hi Glinnis, thanks for your continued loyalty we're happy to service your vehicle. We really appreciate your patronage and your recommendations of our shop!
Mike K
6 years ago
I recently had my car booked in to rectify a wheel bearing problem. The Service Manager, Dave Keir and staff looked after all the details and got the job done when promised. No more annoying humming sound thanks to a job well done.
Response from the owner
6 years ago
Thanks Mike, we appreciate your business!
Jenna and Dave
6 years ago
We are so happy we chose Active Green and Ross on Fennell. Dave really goes above and beyond by taking the time to listen and he provides tips and really sound advice. He genuinely cares about his customers and is an absolute pleasure to work with. We couldn’t have chosen a better team of people, which is why we highly recommend choosing them as your location!
Response from the owner
6 years ago
Thanks for the review. Indeed Dave truly cares for our customers!
David Maloch
6 years ago
Dave and the team can handle any type of problem with any vehicle I have brought in. I get all my tires and work done from this location even though it’s farther from my house than many other repair shops. They are honest and fair, and worth the drive, so give them a chance!
Response from the owner
6 years ago
Thanks David, we appreciate your business!
kiki Y
6 years ago
I have been having my car serviced here for 6 and a half years. Dave and his staff have always provided great service and my vehicle has never let me down because of it. Thanks for all you do! and ill be seeing you soon for those new tires we discussed. Thanks again
Response from the owner
6 years ago
Thanks Kiki, we'll see you soon!
Eli Maloch
6 years ago
Continually great service experiences! Pleasant and well educated staff.
Response from the owner
6 years ago
Thanks Eli!
Myron Kramar
6 years ago
Excellent service! I took my car in for an oil change and asked if they could check my windshield washer system cause it appeared to me that I was losing a lot of fluid and thought I had a leak somewhere! They explained to me that my back window washer is gravity fed and that holding it too long drains the reservoir quickly! They also showed me a protective plastic cover that was still attached to by rear wiper blade, hence wasn’t cleaning properly which is probably why we were using so much fluid! They educated me and didn’t charge me for my stupidity, although we did laugh about it! Now that’s service! I have been taking my cars there for years and will continue to do so! They have a great team working there!
Response from the owner
6 years ago
Thanks for the kinds words Myron. As always, thanks for your business, we really do appreciate it and look forward to seeing you next visit!
BRIGHT STAR
6 years ago
Review text not available.
Response from the owner
6 years ago
Thanks Bright Star...keep on shining!
Richard Jennings
6 years ago
Review text not available.
Response from the owner
6 years ago
Richard, we really appreciate the review!
Derek Smith
6 years ago
I've been a customer since the current ownership took over this location. The store has greatly improved and the staff that they've hired do an excellent job. I've seen the staff drive out to elderly customers homes to help them put their winter tires away for the summer! You don't see things like that anywhere anymore. Prices are great and they try to let make good decisions on products giving you multiple options.
Response from the owner
6 years ago
We appreciate the time you've taken to write our location a review Derek. We hope to see you again!