Rob Miller
5 years ago
I’ve always had excellent experiences with the folks here. If you need advice go to Service advisor named Noori he’s great and will let you know everything about your car needs.
Response from the owner
5 years ago
Good Morning Rob, Thank you very much for your continued support, we truly appreciate your business and kind words. Have a great week, Mas
Brandon Donick
5 years ago
Noori and Mark were amazing! Saved me yesterday when my car was over heating and I needed a new radiator fan. Friendly same day service! Highly recommend
Response from the owner
5 years ago
Thanks very much for the business Brandon! We strive to always accommodate all our clients the best we can. Take care and have a great day. Mas
Joey Italo
5 years ago
This place has saved me butt numerous times. I needed a last minute safety check and these guys were able to accommodate me at the very last minute. The customer service was outstanding. The first desk chap was very knowledgeable, friendly and courteous. I would definitely recommend this place to friends and family. Thank again for helping me out yesterday!
Response from the owner
5 years ago
We are glad we can help, we appreciate the kind words and referrals you give us. Take care, Mas
abby keel
5 years ago
About 6 days ago, I had my oil changed at a shop other than active green and ross. When I got home, I checked the oil level, just to be sure it was not overfilled. To my dissatisfaction, it was over filled by about 0.75 of a litre. I took it back, and asked to have the oil drained so that it would be at the proper level...they declined to help me, so I left and I will never go back there. I went to active green and Ross at 3899 hwy 7. I talked to the manager, mas, and told him what happened, and I subsequently asked if he could help me. Without a hessitation, he brought my car in, and within 10 minutes the problem was resloved. He charged me $0.00. He was very helpful, understanding, and very polite and professional. People like mas are very rare these days, so he really did the unexpected, above and beyond. If you want a great job done, with a courtesy second to none, I recommend his shop for any work. Thank you, mas. Dave billings.
Response from the owner
5 years ago
Thanks for the kind words Abby. We are here to help with any of your service needs! We appreciate any future referrals and hope to see you for your future service and maintenance! Have a great day, Mas
Patti Paddle
5 years ago
Customer service here is great, the prices are fair, they have great mechanics and are honest about what I really need. thanks for the great service. I would defiantly recommend this location for all your needs, they are new car warranty approved as well. Keep up the great work!
Response from the owner
5 years ago
Hey Patti, Thanks for the continued business, we appreciate the support and any referrals you can give us! Thank You Mas
Chris Turner
5 years ago
The Service Advisor Noori , has taken great care of me several times. He has always been forthcoming and honest with information about the condition of my vehicle, including keeping the old parts to show me how they failed. I appreciate the honesty. Highly recommend this place!
Response from the owner
5 years ago
Hi Chris, We are glad we can help, we appreciate the kind words and referrals you give us. Take care, Mas
Swapan Bhaskar
5 years ago
I had an exhaust leak and dealer told me that i need a new one Luckily i came here and they fixed it wirh no service charge couse they it was a miner one I realy appreciate the honesty thanks
Response from the owner
5 years ago
Hi Bhaskar, I am glad to hear that we were able to help you, see you for further work and maintenance. Thank You Mas
aki Salim
5 years ago
The only mechanic shop that I can trust With any mechanical service I needed It's not just car service it's fantastic customer service I highly recommend this location
Response from the owner
5 years ago
Thanks very much Salim for your review! We appreciate your feedback! Thank you Mas
Emmanuel Santillan
5 years ago
Review text not available.
Guy Roberge
5 years ago
These guys, they’re fantastic! They have been taking care of my 3 cars for the last 5 years and I honestly couldn’t hope for better service. The main mechanic Mike “the wizard” knows just about everything about any cars (any make). Noori at front desk is always thorough and will give you the full explanation on what needs to be done and why, assess the risks of the problem and make honest recommendations. Even the oil change specialist Zaman will go out of his way and will extend his hours to offer you the best service you can hope for. The rest of the team is just as great. But most importantly, it virtually never happened that the final invoice was higher than the estimate given prior to the work (even for major things like engine replacement or transmission repair). These guys are trustworthy, competent and right on time. Wouldn’t allow anybody else to take care of my cars. Try them: you won’t be disappointed! Guy R.
Response from the owner
5 years ago
Thank you very much for taking the time to leave us a review Guy! We appreciate your ongoing support and referrals! I will pass on your kind words to Nori. Thank you Mas