Rob Roche
4 years ago
Decided to try this business out for the first time as I was in the market for some new tires but wanted to check the establishment out first hand with an oil change and tire rotation to see what the experience would be prior to committing to a new tire purchase. Happily, a very pleasant and rewarding experience thanks to Yegen Reddy the staff member who assisted me greatly with my introduction to Active Green and Ross. He welcomed me to Active as a first timer and took my vehicle in right on time for servicing after we went through the initial paperwork details. Forty five minutes later, oil change done, tire rotation done, 30 point check (including the brake pads) done. Also, they do a wheel alignment check with some fairly sophisticated piece of machinery...all part of the service and included in the 30 point check. First time in seven years a garage has checked my alignment without me having to ask or being charged separately for the service. All in all, a good experience such that I ordered a set of 4 new tires as per Mr. Reddy's recommendation (premium Michelin) for my wife's car and will be back there in a few days for the complete installation service/package. Hopefully, this will be my new go to place for the foreseeable future. Location is excellent and the operating hours convenient. Prices are reasonable and competitive with most other places in Hamilton...certainly not dirt cheap but the service factor seems well worth the effort to switch service providers.
Response from the owner
4 years ago
Hi Rob...Thanks so much for your kind words, we always try our best to take care of our valued customers
Ranjodh Aulakh
4 years ago
I went for emission test. fast and quick. Great service and people
Response from the owner
4 years ago
Thanks so much Ranjodh
Terry Cabral
4 years ago
Fair pricing and friendly staff. Great service
Response from the owner
4 years ago
Thanks very much Terry for your kind words...well appreciated
David Jaksic
5 years ago
I was at the Limeridge store last week, my wife’s vehicle was making crunching noise in the front and back end. I dealt with a professional Tony B. He explained everything to me pro and cons. His biggest concern was my family, keeping them safe. I had the work done he suggested and still had extra money for a tune up. Vehicle is running great just wanted to say thx Dave j
Response from the owner
5 years ago
Hi Dave, Glad that we could help you out and get everything done to your satisfaction! Thanks, Team 999
Bill Boutilier
5 years ago
Always great service by knowledgeable and friendly staff. Been going their for years will keep going their for years to come. Thanks to Tony and the boys. Keep up the goid work
Response from the owner
5 years ago
Hi Bill, We appreciate the honest review and glad we could help you! Thanks, Management
jesseaka04
5 years ago
As a female customer I tend to be very skeptical of mechanics due to the overwhelming gender bias in the auto repair sector. I had verified with my car manufacturer the specific tire size needed for my vehicle and researched the best quality tires for our extreme Canadian winters. After calling many shops and price shopping, I ultimately decided to have my winter tires installed at Active Green & Ross located at Limeridge Mall. Customer service (+5) The gentleman over the phone patiently listen to my questions and responded to my concerns. The degree of customer service provided was exceptional. Questions and concerns were responded throughly over the phone and the staff was friendly in-person. Location (+ 5) Conveniently located on the north side of Limeridge mall, the store front faces Fortinos. There are plenty of parking spots located on-site to drop off your vehicle for your repairs. Very close to the Lincoln Alexander Parkway. Reminder for customers to please park your vehicle in the parking lot and not by the enterance. The area by the enterance has been designated as a fire zone and parking in the front enterance may result in your vehicle receiving a ticket or towed. Wait times (+5) Promptly tended by staff at check-in and when I picked up my vehicle. Overview When I dropped off my vehicle, the staff provided me with assurance by providing answers to my questions and listening to my concerns. I felt that this location would be a safe space for women in an overwhelming male dominated sector. This shop came highly recommended by other women.
Response from the owner
5 years ago
Hi Jesse, We appreciate you taking the time to explain in detail your experience at our location! Thanks, Management
Whitney Clause
5 years ago
Great service! I have taken my car there many times, even last minute appointments and everyone is great! Tony is so awesome. He's helpful and makes sure to break everything down and explain everything so that you understand what's going on. This is the only place I'll be taking my car.
Response from the owner
5 years ago
Hi Whitney, We appreciate the great review and are happy to be your go to garage. Thanks, Team @ 999
alien absolushun
5 years ago
This place to me was worth the stars I gave, for multiple reasons. Counter staff, polite, courteous, knowledgeable. Garage staff, quick, knowledgeable and great service work. Thankyou to you all. Had an alignment done on a Mazda3 with custom Corksport and KYB suspension equipment. They did very quick and precise work on our Mazderghini. Thank you again Active👽🍻💥🕳
Response from the owner
5 years ago
Hi Corey, Thanks for the great review. We appreciate the honesty and are glad that all of our staff has met your expectations! Hope to see you again soon!
Gabbi Byrnes
5 years ago
My go to car maintenance place
Response from the owner
5 years ago
Thanks Gabbi! We appreciate being your go to place for all your car service needs.
Kevin Singh
5 years ago
A convenient location, extremely friendly and smart staff who know what they are saying. Been going here for years and I highly recommend.
Response from the owner
5 years ago
Hi Kevin, Thank you for your review. We Strive for 5 star service and we are glad you enjoy our service!