Simon Carroll
5 years ago
Got to our car on Wednesday after work and noticed a screw in one of our tires. Called a few places on the way home as we wanted to get it looked at ASAP since we were going away. Two other places said they couldn't see us until next week but we could at least drop the car off in the morning and they may get to it. I called Active Green + Ross and they said bring it in and we will get it sorted. We were there in less than 5 minutes. They took the car in, checked it out and confirmed the screw had not caused a puncture. Put the wheel back on and thanked us for the opportunity to work on the car. No charge. Incredible customer service. We will definitely be back. They saved our long weekend plans and we had enough time to get our kids to baseball that night! Thanks for all the help!
Response from the owner
5 years ago
Thanks for the review Simon! Glad we were able to help you out.
Patrycja Orzolek
5 years ago
Great experience. Chris was very helpful. Definitely will come back to this location.
Response from the owner
5 years ago
Thanks Patycja, we appreciate your business and look forward to providing the same helpful, friendly service for you again in future visits!
Alex Sopinka
5 years ago
Review text not available.
Response from the owner
5 years ago
Thanks Alex!
Emma Manninen
5 years ago
Very friendly, helpful, and accommodating. Had a noise I was worried about on my car, they tried to help first over the phone, and managed to fit me in right away, even though it was less than an hour until they closed. Great experience.
Response from the owner
5 years ago
Thanks Emma, we always do whatever we can to help our customers!
Steve Kennedy
5 years ago
Great customer service by Chris and Thomas! They went above and beyond to make sure that my family and I got back on the road safely. You have earned a loyal customer. I love rhat you are open to 8 PM on Thursdays too!
Response from the owner
5 years ago
Thanks for the review Steve!
Harold Grunau
5 years ago
First time customer at this location. Chris and his Staff made my visit a great one. Was going out of town and needed new tires installed on short notice. Had a tight time line to get it done on Saturday Morning and they managed to accommodate me. Thanks for going above and beyond to make my long distance road trip a safe one.
Response from the owner
5 years ago
Thanks Harold, we're glad we could help you out and look forward to seeing you in the future for all you car service needs!
Vanessa Ng
6 years ago
I love coming here for all of my car services because the process is always so smooth and positive. Chris and team, especially Thomas, provide great and speedy customer service! I would highly recommend anyone to come here.
Response from the owner
6 years ago
Thanks Vanessa, we're glad to help and really appreciate your business and recommendations!
Bri Mil
6 years ago
Chris is the reason we keep coming back to Active Green and Ross. When he has moved to a different store, we have always followed him. He has always given us honest and thoughtful service. His team has followed his example in customer care. It is refreshing to know that there is a reputable place to take our vehicles for any work we require. Brian Miller
Response from the owner
6 years ago
Thanks Brian, we appreciate your loyalty!
Mike & Therese Stewart
6 years ago
I have been going to Chris for car service over 15 years now and I have always found his service and prices to be the best. Chris and his team at Active Green and Ross never disappoint my family. He maintains our cars to our full satisfaction and always stands behind any work that they need to perform to keep our cars safe and reliable. I highly recommend Chris and his team.
Response from the owner
6 years ago
Thanks Mike, it's our pleasure servicing you and your family!
Barton Auto Parts
6 years ago
Chris and Thomas make sure the location has great customer service! Thanks Guys! Zak
Response from the owner
6 years ago
Thanks Zak!