From 99 reviews

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SR R

5 years ago

Got a nail/bolt stuck in my tire and was under the clock and going out of town. I went to 2 other locations and they told me to come here, I was expecting to get pushed aside as i did at the other locations but this team was more than willing to help me out. They put another project on hold and quickly patched my tire up. Before I knew it I was already on my way out. They are incredibly insightful and most importantly helpful. It was obvious that I was in a tough spot and they never hesitated to help out. Heavily recommend this location! great people, great, and friendly service!

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Tanya Turner

5 years ago

I have been going to this location for years. They are always super friendly and their prices are great. I had a quote from the dealership for one repair. They were half the price!

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Response from the owner

5 years ago

We're always happy to take care of you and your Vibe! Thanks for your trust and the great review.

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RachelRipken

5 years ago

Robin James ( the tall guy behind the counter) is incredible. So friendly, SO welcoming. GRADE A ⭐️⭐️⭐️⭐️⭐️ Love that guy.

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Response from the owner

5 years ago

Thanks for the great review Rachel! Robin is always happier after your visits.

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Janie St-Pierre

5 years ago

Nous étions en voyage d'affaire à Toronto et nous avons eu des problèmes mécaniques avec notre van. Nous avons été très bien accueilli et servi par toute l'équipe. Merci de votre aide!

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Response from the owner

5 years ago

(Translated by Google) Janie thank you for this beautiful review! (Original) Merci Janie pour cette belle critique!

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Google User

7 years ago

Called yesterday to see if I could purchase and have winter tires installed to avoid my car becoming the automotive Patrick chan. Even though they were booked up today they still accommodated me and had my car back to me in under 2 hours. Fair pricing and convenient location. Thanks Robin for helping me out! *Update 2018, I have since moved from the GTA and really miss the active green and ross team. I never felt like they were trying to up-sell services or products or take advantage of the fact that I'm a 20 something female that doesn't know squat about my car. Every conversation I had, they were honest about the work that really was necessary and what could wait for when my budget allowed. They helped me replace an airbag, and only politely chuckled when I called in to schedule an appointment and referred to myself as 'air bag lady'. Miss you guys - Thanks for being awesome - PS, I still have my winter tires on and it's July, I'm struggling without you

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Response from the owner

7 years ago

Thanks Melissa. Glad we were able to help stop your car from attempting a triple salchow!

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Felipe Diez

5 years ago

They are very professional and in my opinion never push you to have work done in the car that was not necessary A+ SERVICE

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Jarrett Harris

5 years ago

Great staff and service.

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Response from the owner

5 years ago

Thanks Jarrett!

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Kyle Whaley

5 years ago

Duy and his crew do a brilliant job of taking care of my van maintenance needs. They're prompt, courteous and very informative regarding any work.

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Response from the owner

5 years ago

Thanks for the review Kyle! We're happy to take care of your Caravan.

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Lily Banh

6 years ago

Thank goodness for this place! They really do honest work and it's a place people can go to and trust. They aren't trying to rip you off. They're honest with what you need, regardless of your situation. I would recommend having your car looked at here first or even as a second set of eyes. Their service is quick and friendly. I am so relived I took my car here...it really saved me over $450!! After my car signaled that I had a flat. I took my car into Pfaff BMW. They told me that I had a puncture and it would require a replacement. They didn't even offer the fixing option. Pfaff BMW quoted me $500 (incl. tax) for the service and new tire. I felt uneasy and gave Active Green+Ross Kipling a call. I was immediately greeted by Felicia who was so pleasant and made me feel comfortable. They were fully booked but she found a way to fit my car in and promised I'd get my car back by the end of the day. It was so simple! I dropped my car off and they were done before the end of the day. They took the screw out and fixed it. Active Green+Ross delivered on so many levels. The total cost came out to $32.75 including tax! BMW had quoted me $500! I feel that I can definitely trust Active Green+Ross and will be taking my car here from now on. They don't try to up sell you or tell you that you need something you don't. It's hard to find companies with such integrity but this is definitely a good place and I'll be taking my car here and recommending it to my friends and family.

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Response from the owner

6 years ago

Thanks for the review Lily! I'm glad that we were able to help you with your tire. Cheers.

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Gary Smith

6 years ago

Great service and no hidden costs excellent customer service

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Response from the owner

6 years ago

Thanks for the review Gary!

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