stephanie fraser
6 years ago
Active Green and Ross was nothing short of amazing. I called around for prices at many different shops in Burlington and they were by far the best price. The service was top notch from my initial call to rolling off the lot with my new tires. I called on the Thursday and they had my tires on and complete before 1pm on the Friday even though they needed to order the tires in. I dealt with a gentleman by the name of Kyle who was extremely helpful. Highly recommend both Active Green and Ross facilities in Burlington (Guelph line and Fairview) as I have dealt with both shops in the past. They even price match which is always an added bonus.
Response from the owner
6 years ago
Hey Stephanie, Thanks very much for the Kind words. We strive for a high level of client service no matter what the service we are doing. I will pass this along to Kyle. Happy New Year! Brandon Gray
John Collie
6 years ago
Awesome experience. Great price and service in helping me with a new set of tires. Highly recommend and will definitely frequent them again in the future.
Response from the owner
6 years ago
Hey John, Hope your enjoying the new tires on the Camaro. Thanks for the great review. We are a full service maintenance and repair facility, so let us know if there is anything else we can assist in. Have a great Holiday, Brandon
Deborah McMillan
6 years ago
Due to road construction, a bolt found it's way onto the road and I ran over it. It was NOT a slow leak! I needed it fixed right away. My friend told me to go to Active Green and Ross. They were jam packed with appointments, understandably since it is winter tire season. They committed that they could do it but understandably could not give a time. I was grateful they took me at all it was so busy. While they had the tire off they notice of a lot of play in the wheel. After a good look they realized it was a loose nut and missing cotterpin. They let me know what had happened and they just fixed it for me. They Didn't try to take advantage of the situation. They were professional and took care of me. So amazing to actually have honest auto mechanics! Very happy with everyone at this location. I FINALLY found my goto mechanics in Burlington. Thank you very much to the staff and crew at this location.
Response from the owner
6 years ago
Hey Deborah, Thanks for the glowing review. We were more then happy to help. We run into situations before when at first a vehicle appears to need repair, but upon closer inspection a simple tightening or adjustment is the only thing needed. We'd rather be up front and honest with you, so we can make a customer for life, then take the short term $$$. Have a great Holiday, Brandon Gray
Daniel LaRochelle
6 years ago
Great service every time from Vanessa! Highly recommend this location.
Response from the owner
6 years ago
Thanks very much for the kind words. We strive for a high level of client service! Have a great Holiday, Brandon
Erin Hall
6 years ago
Great service and pricing. Never talk down to me as a woman or try to screw me over. Highly recommend.
Response from the owner
6 years ago
Thanks very much for the business!
Lawrence Bernstein
6 years ago
As always Vanessa, Brandon and Joel have been exceptional professionals, friendly and human. Great work by all and highly recommended to others
Response from the owner
6 years ago
Thanks very much for the kind words, and thanks for your continued business and recommendations. 5 star client! Brandon Gray
Brad Palmer
6 years ago
Review text not available.
Response from the owner
6 years ago
Enjoy the new Michelin Tires! Take Care, Brandon
Dharmesh Dudhat
6 years ago
Really appreciate for quick service. Everything is systematic here. Can say Excellence customer service, best place for auto mechanic. thanks for everything.
Response from the owner
6 years ago
Thanks very much for the review. Take Care, Brandon Gray
Prabhjeev Gambhir
6 years ago
Awesome service!
Response from the owner
6 years ago
Glad we were able to get the BMW sorted out and get you back onto the road! Thanks very much for your business! Brandon Gray
Mary Tobiasz
6 years ago
Active Green and Ross is the best place I have gotten tires from. The staff are very professional and knowledgeable. I fully recommend this location.
Response from the owner
6 years ago
Hi Mary, Thanks very much for taking the time to leave a review! We strive to a high level service and knowledge in our industry, thanks for noticing! Have a great upcoming holiday, Brandon Gray