From 707 reviews

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Jewel Wendy DeBrock

6 years ago

Just broke open the new meter that came with my first order. I love it - it seems to be more substantial than any I've ever used, and I'm a 30 year diabetes sufferer. So happy to have found this affordable solution - my health insurance was forcing me to use a much more costly meter and strips. Thanks Diathrive! :)

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Christine Hayes

6 years ago

Diathrive has been a wonderful company to deal with had several problems getting my order right and I am the one who messed it up. I called them and they took care of everything for me no questions asked. The were pleasant to talk with and even gave me information for promotional codes and coupons for their site. I am very pleased with their customer service and their products.

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W S.

6 years ago

If you need your test strips delivered on time stay away from this company. If you want top notch customer service stay away from this company. I had a re-order of 90 test strips sent by them through their auto-ship program. USPS promptly lost the shipment, I am OUT of test strips, called their "customer support" number and was told nothing they could or would do for me. I had to wait at least 10 days and then maybe they could do something, though they never said what. I asked for another order be sent ASAP (a whole $25.00 worth of product) and they REFUSED! So I am left with zero test strips, no service, they took my money and told me they do not give a darn about me or my situation. They are NOT concerned for customers as we (I) am not worth $25.00 to them. Stay away!

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William S.

6 years ago

This organization treats their customers poorly, no regard for their welfare or health. I had a refill order for test strips that their system generated and shipped on 10/20. A 90 day supply, I use one a day. THEY are responsible for getting the strips to me BEFORE I run out of my previous order supply. Well USPS has lost the reorder shipment and I called them to see what they could do. They said they would do NOTHING...I must wait at least 10 days from now before they would do anything, and then they were vague about what, if anything they would do. I told them I was OUT of strips...they could not have cared less. Only spewed their "rules and regulations" and in short told me to shove it if I was not happy with them. Poor service, no concern for the customers they serve and a clear belief that I as a customer am not worth a roughly $25.00 order of test strips.

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William S.

6 years ago

This organization treats their customers poorly, no regard for their welfare or health. I had a refill order for test strips that their system generated and shipped on 10/20. A 90 day supply, I use one a day. THEY are responsible for getting the strips to me BEFORE I run out of my previous order supply. Well USPS has lost the reorder shipment and I called them to see what they could do. They said they would do NOTHING...I must wait at least 10 days from now before they would do anything, and then they were vague about what, if anything they would do. I told them I was OUT of strips...they could not have cared less. Only spewed their "rules and regulations" and in short told me to shove it if I was not happy with them. Poor service, no concern for the customers they serve and a clear belief that I as a customer am not worth a roughly $25.00 order of test strips.

Avatar

William S.

6 years ago

This organization treats their customers poorly, no regard for their welfare or health. I had a refill order for test strips that their system generated and shipped on 10/20. A 90 day supply, I use one a day. THEY are responsible for getting the strips to me BEFORE I run out of my previous order supply. Well USPS has lost the reorder shipment and I called them to see what they could do. They said they would do NOTHING...I must wait at least 10 days from now before they would do anything, and then they were vague about what, if anything they would do. I told them I was OUT of strips...they could not have cared less. Only spewed their "rules and regulations" and in short told me to shove it if I was not happy with them. Poor service, no concern for the customers they serve and a clear belief that I as a customer am not worth a roughly $25.00 order of test strips.

Avatar

William S.

6 years ago

This organization treats their customers poorly, no regard for their welfare or health. I had a refill order for test strips that their system generated and shipped on 10/20. A 90 day supply, I use one a day. THEY are responsible for getting the strips to me BEFORE I run out of my previous order supply. Well USPS has lost the reorder shipment and I called them to see what they could do. They said they would do NOTHING...I must wait at least 10 days from now before they would do anything, and then they were vague about what, if anything they would do. I told them I was OUT of strips...they could not have cared less. Only spewed their "rules and regulations" and in short told me to shove it if I was not happy with them. Poor service, no concern for the customers they serve and a clear belief that I as a customer am not worth a roughly $25.00 order of test strips.

Avatar

Christine Hayes

6 years ago

Diathrive has been a wonderful company to deal with had several problems getting my order right and I am the one who messed it up. I called them and they took care of everything for me no questions asked. The were pleasant to talk with and even gave me information for promotional codes and coupons for their site. I am very pleased with their customer service and their products.

Avatar

Christine Hayes

6 years ago

Diathrive has been a wonderful company to deal with had several problems getting my order right and I am the one who messed it up. I called them and they took care of everything for me no questions asked. The were pleasant to talk with and even gave me information for promotional codes and coupons for their site. I am very pleased with their customer service and their products.

Avatar

Christine Hayes

6 years ago

Diathrive has been a wonderful company to deal with had several problems getting my order right and I am the one who messed it up. I called them and they took care of everything for me no questions asked. The were pleasant to talk with and even gave me information for promotional codes and coupons for their site. I am very pleased with their customer service and their products.

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