Bill Pennell
4 years ago
Excellent service as always from Charlie and his crew!!!
Conrad Rosario
4 years ago
Recently was having issues with my van, wasn't sure if it was the battery or the alternator. I spoke to Charlie and mentioned my situation and that he might see my van in his parking lot first thing in the morning. Sure enough I had the van towed after hours. When I spoke to Charlie the next morning they already had my van in the garage and were talking a look at it. Not only did they accommodate me immediately, Charlie and his team did an exceptionally job fixing my van. I was called promptly and provided up to date information. They also provided a shuttle service to pick up the vehicle and had everything completed ahead of time. My wife and I are very happy with the service, professionalism and genuine customer care provided by Active. This is top notch, well done Charlie and your team at Active.
Response from the owner
4 years ago
Hi Conrad, Thanks for all your kind words, on the phone and in this review. We really appreciate your business and trusting us with your family's vehicles. Sincerely, Charlie
Jack Tachdjian
4 years ago
Every time I step foot into this building, I am greeted with my first name and with a smile. Very knowledgeable staff at the front desk leading the team. Thank you to Charlie, Charles, and Mike for always putting me and my family at ease when we have to get our vehicles serviced. These men believe in preventative maintenance and have always been honest as to what needs to get done and what can wait. Thank you for being part of our community !!!
Response from the owner
4 years ago
Hi Jack, Thanks for your support! See you next time. Charlie
Roy McCandlish
4 years ago
Charlie did a great job. Gave me good advise, saved me money and as a pensioner that's a blessing, and that's why I keep coming back. I trust his word and he's never let me down.
Ryan Breen
4 years ago
Honest and affordable, what else could you ask for from an auto mechanic? 5 stars.
Response from the owner
4 years ago
Hi Ryan, Thanks for your business and for the great feedback. Come again anytime! Charlie
Michael Byrne
4 years ago
As someone who admittedly doesn’t know much about my car, I always feel 100% confident when I go in for service. Staff are great at explaining in detail everything they are doing for your car. 10/10 would recommend.
Response from the owner
4 years ago
Hi Michael, That's great to hear. We always try to take the time to explain everything to our clients so they can make a proper, informed decision. Thanks for noticing our efforts and your business! Charlie
P Persaud
5 years ago
Wonderful service. They go above and beyond, cared about my safety and helped me make the overall best decision. Thank you.
Lisa Adams
5 years ago
They were able to balance my tires quick and easy...and did it right the first time. NOT like the shop I just took it to in Whitby. Thank You!
Jordan Ritchie
5 years ago
Had a great experience today with the team here at active green & ross. They were friendly & knowledgeable, with no pressure sales tactics. Would highly recommend them.
Steve R. Neill
5 years ago
Charlie and the guys at this branch are some of the most patient and detail-oriented staff anywhere in Markham. I originally went in for a tire rotation, and had noticed a minor discrepancy after leaving. They were super quick to take my car back and fix the problem, and also helped to personally point out new issues that need to be resolved with my vehicle. On a second instance when I purchased tires from them, I accidentally gave them the wrong odometer reading, but they happily resolved the situation, despite it being an inconvenience for them. With the staff being as exceptionally professional, well mannered and courteous as they are, I’d 100% recommend this shop to anyone.
Response from the owner
5 years ago
Thanks for the great review and thanks for your business Steve. It was our pleasure to take care of everything for you! Come again anytime.