Daniel Carvalho
5 years ago
Neil and the staff at Active Green+Ross are reliable, trustworthy and competitively priced. We take our fleet vehicles there and -despite not being local- I’ve been taking my personal truck there as well. We’ve done everything from oil …
michele spear
5 years ago
What an amazing group of people! They came to the rescue, dropped everything to help right when we needed them! My son & I pulled into the lot next door ready for his road test, got out of the car and looked down to a flat passenger side tire! With minutes ticking, these guys jacked up the car right outside their bay doors, (as they looked fully booked) had a used tire on hand and put it on my rim & my son had about 5 minutes to spare before he went out for his test. I can't thank them enough for coming to our aid, we really appreciate how accommodating you were. THANK YOU SO VERY MUCH! (He passed the road test too, YAY!)
Response from the owner
5 years ago
Michele, Thank you for the great review! that is fantastic news that your son passed the test! Our guys here work really hard and efficiently and it is great to hear it getting noticed! Enjoy the rest of your summer & we hope to see you again! Neil
Mr. I FAR I
5 years ago
My wife and I have been buying tires and getting repairs done here for years and have been very satisfied and appreciative of the great prices and excellent level of service provided. We recently had an alignment done on my wife's car by a very friendly young man, but didn't get to realize until a couple of weeks later when on the highway, that a minor steering wheel adjustment was required to get it 'perfect'....I went in and saw Neil the owner this morning and he promptly arranged an appointment for me to bring the vehicle in this afternoon to correct the situation asap....Long story short -- I could not have been any happier with the high level of customer service and appreciation shown to me -- He even gave me an offer of a free oil change -- THAT speaks volumes of the great effort he is willing to put into ensuring high quality work and customer service, imho. All things considered, combine the above together with his shop's fine work and it's just one more reason things add up to what I consider to be 5 Star Service. We will continue to go to and highly recommend Green and Ross Tire & Automotive Centre at 512 Bryne Drive for superior-quality customer service, tires and repairs. Response to owner: It was great speaking with you and being able to have a meeting of the minds Neil....Your excellent customer service, thoughtful consideration and generous offer was greatly appreciated.....Thank you kindly!
Response from the owner
5 years ago
thank you for coming in Today! It was great to see you and allow me the opportunity to correct your situation! we value your business and your time ! Thank you, Neil
Mike Woodrow
5 years ago
Review text not available.
Response from the owner
5 years ago
Thank you for the 5 star rating!
John Marvin
6 years ago
We’ve been customers of Neil and his team for over 10 years , we keep coming back cause they are honest guys , no one tries to up sell you , they tell us what we need and when , so good to deal with honest folks these days ! Glad to know them
Response from the owner
5 years ago
John, Your review is greatly appreciated! We worked very hard to find a team of honest mechanics to help service our client base. I am happy to see it gets noticed! Thank you for taking the time to post your thoughts! Neil and team!
Melissa Johnston
6 years ago
My husband and I have been bringing in both our vans for the last couple of years. My husband Michael used to taken his vechile to a local shop in Alliston. Since switching to Neil and his team at Active Green and Ross we have seen only great things. A couple of days ago My husband had some issues with his vehicle and he dropped it off and Neil had his Tech Mike look it the vehicle and they had the problem figured out quickly. They Advised him that the Fly wheel on his van was damaged and not save to drive as it could cause damage to the engine and Tranny. They are knowledgeable and look after the safety of his clients. Thank you Neil and the team to always making sure we are looked after. We will always be coming to you for our vehicle needs.
Response from the owner
5 years ago
Melissa, Thank you for taking the time in your busy schedule to write your service experience online. It is greatly appreciated as well as your business you bring in. Our customers safety is our number one concern at our shop. I am glad to see that your vans are both running great and you are happy with our service! Neil
E Zee
6 years ago
Review text not available.
Response from the owner
5 years ago
Thank you for the 5 star rating. I am happy to see our hardwork is not going unnoticed!
TheDeimdnb
6 years ago
Amazing and friendly service! Fair price, but honest.
Response from the owner
6 years ago
Thank you for the great review! I hope your Explorer drives great now ! Neil
Daniel Carvalho
6 years ago
Neil and the staff at Active Green+Ross are reliable, trustworthy and competitively priced. We take our fleet vehicles there and -despite not being local- I’ve been taking my personal truck there as well. We’ve done everything from oil changes to A/C repairs and everything in between. We have always been satisfied with the turn around time, quality of the work completed, and the price. You can trust Neil and his team with your vehicle.
Response from the owner
6 years ago
Daniel, thank you for taking the time to post your thoughts! We aim to satisfy all customers from fleet accounts to personal vehicles. I am happy to see that our hard work is not going unnoticed. Next time you are in enjoy a free car wash on us for the great review! Thank you, Neil Dunn
Mark Dunn
6 years ago
Great place to have your vehicle serviced, staff is friendly and very knowledgeable. Very qualified repair staff in the shop....good at what they do.
Response from the owner
6 years ago
Mark, Thank you for the great review. we strive to be the best! we look forward to seeing you on your next service. Neil