From 130 reviews

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Zardasht Abdulkhalegh

7 years ago

This location use to be horrible years ago, but with the new management that took over about 2 years ago, they have stepped up their service game. Keep up the good work Lindsay and Chris!

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Response from the owner

7 years ago

Thank you so much for the review Zardasht! We really appreciate it here at Active Green + Ross.

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Maddy D

7 years ago

Visited this location in December 2016. Under new management the service Lindsay and her team provided was outstanding. The team fit me in same day for tires, took extra care to check and replace my wipers while swapping the tires I came to get serviced. I would highly recommend this location based on service, value and overall experience.

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Response from the owner

7 years ago

Thank you so much for the review Maddy!

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Sue Posiewko

7 years ago

New management is amazing. Knowledgeable, experienced and great customer service It is so much cleaner then it used to be, I'm glad I came back

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Response from the owner

7 years ago

Thank you so much for the review Sue!

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Jo Go

7 years ago

OCTOBER 26 2016 - UPDATED from 2 stars (see below for explaination): I changed over to this location from another Active Tire Green and Ross, because I found the service ridiculously inept. I only go to this business to change my summer tires to winter and vice versa. I left the other location because my summer tires have different sized rims, with the larger rims going in the back. Well the incompetent idiots put them on the other way. Now I've been going to the 779 Queensway location for the last 3 years and I'm having problems almost every time I switch out my summer tires to winter. One tire technician in particular was a fat screw up and he forgot to put on my spacers on the winter tires twice. Last winter, he put the tires on again without spacers. Then I asked if he had put spacers on, and he said no. The spacers were missing. They ordered new spacers and he installed them on the car. I waited there for about 3 hours of my life. This summer they took the spacers off and gave them to me in a box taped up. Today I went to change my summer tires to winter, hand them the box, and the new manager tells me the spacers are screwed up - whoever put them on, put them on incorrectly. Well, I was pissed! Active Tire says they are the "tire experts" on Twitter, and the people they hire are total morons. How hard can it be for the business to make a note on my file of all the mistakes they are making and correct them? So now I wasted a $$$$$ day off, and have to go in again for when the spacers arrive. This location is under new management so I'm giving them one more chance. I don't mind paying for the storage of my tires yearly, but I do mind the inconvenience and my vehicle riding on wheels that were not installed correctly! UPDATE: October 31 2016: I'm giving this particular location 5 stars now, because after I complained to Active Tire Green & Ross customer service, the outcome was new spacers applied properly, winter tires put on and balanced, and storage of my summer tires for the season without any cost to me.

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Response from the owner

5 years ago

Thanks for the feedback Jo. We appreciate your business, time and ongoing support over the years. Please note that this location is under new ownership since the time of your concern. We pride ourselves on our excellent customer service, efficiency and the quality of the work we perform. We look forward to seeing you for your next service.

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dd smith

7 years ago

Chris Turner and his mechanic saved the day when my boyfriend and I showed up at the last minute with a flat tire. Exceptional and professional service. I appreciate all the assistance we received and would definitely recommend this location.

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Response from the owner

5 years ago

We appreciate your review DD. Thanks for mentioning Chris, he was thrilled with the feedback. We were glad to be able to get you back on the road safely. Not only are we tire experts, our experts technicians provide a full range of OEM services and repairs. We look forward to seeing you for your next service.

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Vlatko Strezovski

7 years ago

Excellent service, great price and awesome stuff. Tnx

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Response from the owner

5 years ago

Thanks for the review Vlatko, we aim to please! We look forward to seeing you for your next service.

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Mike Burin

7 years ago

Very good experience dealing with Chris and Lyndsay, ordered a special size tire and they got them in and installed on my car the next day. Definitely recommend this location!

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Response from the owner

5 years ago

Thanks for the feedback Mike. We were happy to be able to locate your speciality tires. We also provide a full range of OEM services and repairs with lifetime warranty options on all our strut and brake packages. We look forward to seeing you for your next service.

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SSTile andstone

7 years ago

New owners Lyndsay Ashby and Chris Turner are amazing! They truly went above and beyond while fixing our jeeps and would highly recommend them for any of your vehicles needs. Maybe mention my name "Dax" the next time you go!

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Response from the owner

7 years ago

Thanks for the review! We appreciate it!

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chris turner

7 years ago

Review text not available.

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gabriel leung

7 years ago

We had numerous services done to our many vehicles with this particular branch of Active Green. The services is great, the work quality is good, and we find them to be honest and reliable.

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